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No forms, no intermediaries and no sales layer. Two channels, both answered by the operator who will run the engagement. Response within twenty-four working hours.
Scan the code or open the link. Include your organisation, the type of engagement, the approximate size of the environment and the reason: certification, a client requirement, a previous incident or a regulatory obligation.
The usual channel for tenders, procurement departments and any organisation that does not permit external messaging. Exchange of sensitive material is arranged beforehand over an encrypted channel, under a signed confidentiality agreement.
If you have an active compromise, say so on the first line of the message. Those threads are handled outside business hours and the first call is not billed.
Spain and the European Union. On site where the scope requires it.
For procurement requiring security clearance, state the level required and the subject of the contract.
Do not send credentials, screenshots of production systems, dumps or personal data in the first contact. Exchange of sensitive material is agreed afterwards, over an encrypted channel and under a signed confidentiality agreement.
The confidentiality agreement is signed before any technical conversation, without you having to ask for it.
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